Staff
TLC’s staff have worked together for many years in training or industry roles. The team is strong in their combination of qualifications, work ethics, passion and enthusiasm. Combining these qualities with their industry experience, ability to survive and grow with change, TLC is able to apply a wealth of knowledge and skills when training clients or supporting employers recruit, employ and retain job ready staff.We have a strong commitment to family and friends and place great importance on maintaining a work / life balance.
Many of us have been working together in various roles since the early 1990’s so are blessed to be still able to do so. In forming TLC, we have been fortunate to have other respected industry colleagues join us and add to the strength of the TLC family. Our growing team has had experience in managing large government contracts both State and Commonwealth through their roles within the training industry or in previous senior work roles in the Department of Communities, Child Safety and TAFE.
Networking has always been important to us, and in the development of TLC we ensured we maintained our strong industry relationships and will endeavour to continue utilising their services and offering their expertise to our students and clients.
Managing Director
Teena Sapwell
Teena has been involved in the training industry for over 10 years in both training and management roles with previous experience in child care centre management (both as Director and Regional Manager), the Department of Communities and Child Safety. She is a Registered Teacher and was a Validator for the NCAC. In addition, Teena and her husband manage over 20 amusement machines across Australia and were co owners of two Brisbane real estate offices, so understands the fundamentals of running a business.
Teena has made a commitment to the team that they will always be valued and supported and believes that whilst students are the college’s primary concern, their family and health must be their highest priority. She insists that students and clients must be respected, supported and guided through study and that the passion, dedication and enthusiasm that is aligned with working in the community services industries must never be lost and always integrated into high quality training outcomes.
Management
Christine Hartung – QLD State Manager
Christine has managed many of the TLC staff in previous roles and has been involved in child care since 1993. She is strongly committed to high quality; workplace based training and believes in team work and mutual respect being the key to any successful business. A mum to a young toddler, Christine understands the difficulties our students face in juggling work, study and family commitments. Christine has qualifications in Children’s Services, Business and Training and Assessment, and has previously been a Regional Manager, Children’s Services Manager and Centre Director and has in her training career managed large teams and both State and Commonwealth government contracts.
Tania Marie – Employment Solutions Manager
Tania previously worked as a Centre Director until she found her calling in the training industry. It was in her training role that Tania discovered a passion for recruitment, pre employment training and in particular assisting disadvantaged groups gain long term, secure employment in the child care and aged care industries. Tania has previously managed government funded training and employment projects, particularly for Indigenous Australians, and is eager to continue her work in this area expanding employment outcomes beyond community services. Tania places strong emphasis on employability skills as well as theoretical and practical training and aims to instill in her students a passion for life long learning, a sense of self worth and belief in themselves and others.
Ellie Grozdanovska – Administration Manager
As well as being a qualified trainer/assessor, and having previously worked as a centre director, Ellie began working in the training industry nearly 10 years ago in an administrative capacity. During her role she has managed the contractual administrative requirements of many State and National contracts and has a solid understanding of administering an RTO. Together with Teena, she established the QLD division of a Victorian based RTO in 2005 and has combined both her training and administration skills whenever required. Bringing her training knowledge to an Administration Managers role ensures she has the understanding and knowledge to provide excellent and accurate customer service and advice.
Training Consultants
All our Training Consultants are highly skilled and industry experienced and most are share holders and founders of TLC. Their paths have all crossed previously either through working together at other RTO’s or in previous roles as Centre Directors, Regional Managers, Registered Nurses, or Departmental Officers. They are multi skilled and are all assigned to a region in which they are all qualified and trained to offer most of TLC’s services, and all of the qualifications within their related industry area. We believe the relationship between trainer and client/student is extremely important and consistency and familiarity is crucial in the successful progression of the student.
Our current Training Consultants:
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